Shipping Method
All orders are shipped with Australia Post within 2-4 business days of receiving your order. Shipping costs include all postage and handling charges as well as any applicable tax.
Christmas Cut-Off Dates
Australia:
VIC, NSW, TAS, SA, QLD, ACT:
Standard - 13 Dec
Express - 19 Dec
WA, NT:
Standard - 10 Dec
Express - 14 Dec
USA + Asia:
Standard - 27 Nov
Express - 4 Dec
Europe + Rest of the World:
Standard - 23 Nov
Express - 29 Nov
Shipping Rates & Delivery Times
Within Australia
FREE SHIPPING for orders over $150
Standard Tracked Shipping (Aus Post) from $6.95 (5-8 Business Days)
Express Tracked Shipping (Aus Post) from $10.95 (1-3 Business Days)
* Please note these shipping times cannot be guaranteed but are an estimate.
If you have ordered an item that was available for 'Pre-Order' along with other items, they will be held until all items have arrived so that they can be sent as one package.
International Orders
Tracked International Shipping is calculated at checkout and all prices are in Australian Dollars (AUD).
For international purchases, the final cost may vary slightly due to currency conversion rates and additional credit card charges as quoted by your credit card provider.
When you make a purchase outside of Australia you are liable for all import duties and taxes on your order.
Current International Delivery Times
*Further Covid-19 Delays may be expected.
The below timing are estimates. For current delivery times for your country, please visit this link.
New Zealand:
Standard Post 5-12 Business Days. Express Post 3-8 Business Days.
Singapore:
Standard Post 6-15 Business Days. Express Post 3-6 Business Days.
Rest of the World:
Standard Post 9-20 Business Days. Express Post 7-15 Business Days.
Unfortunately due to COVID-19, deliveries are unpredictable and can take up to 3 months to arrive or longer depending on your location.
Tracking
Once your order has been dispatched you will receive an email confirmation including a tracking number. If you haven't received this, please check your junk mail or email me for help.
Payment Methods
I happily accept:
Credit Card (VISA, Mastercard)
Paypal
Afterpay
Returns & Exchanges
If you’d like to return or exchange something, please email me musingsfromthemoon@gmail.com within 14 days of receiving your order and I will help you out :)
Questions?
If you have any further questions, please check my FAQs page and don't hesitate to email me at musingsfromthemoon@gmail.com if you require further assistance.
